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Do you try to understand what Customers ...

Do you try to understand what Customers do not like in your product?

Do you try to understand what Customers do not like in your product? I have come across numerous product developers and managers who think Customer will always complain and have negative feedback on the product irrespective of whatever great things you do in your product. I don’t think their assessment is entirely wrong but such […]

Can Product Usability be an afterthought...

Can Product Usability be an afterthought?

My observation is that most organizations do not pay attention to the product usability while building their products. The myriad reasons, cited by misinformed product managers, product developers or management executives for not being able to address product usability during its development, are categorized under various headings below Neglector Usability is not that important as […]